Terms of Service
Effective Date: December 3, 2025
Agreement to Terms
Welcome to Closera. These Terms of Service govern your access to and use of our website, services, and training programs. By accessing or using our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our website or services.
Our Services
Closera provides professional sales training and educational services, including:
- In-person and online sales training programs
- Educational content and resources for sales professionals
- Consultation and support services related to sales development
- Information about sales methodologies and best practices
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.
Acceptable Use Policy
Permitted Uses
You may use our services for lawful purposes related to professional development and sales training. Acceptable uses include:
- Accessing our website and educational content for personal professional development
- Enrolling in training programs you are eligible to participate in
- Communicating with us regarding our services and your inquiries
- Sharing feedback to help us improve our services
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using our services for any illegal or unauthorized purpose
- Attempting to gain unauthorized access to our systems or networks
- Reproducing, distributing, or commercially exploiting our content without permission
- Interfering with or disrupting our services or servers
- Transmitting viruses, malware, or other harmful code
- Harassing, threatening, or otherwise mistreating other users or our staff
- Impersonating any person or entity or misrepresenting your affiliation
Account and Access
Account Creation
When you enroll in our training programs or create an account, you are responsible for providing accurate and complete information. You must be at least 18 years old to use our services or have parental or guardian consent.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized access or security breaches.
Account Suspension
We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in conduct that we deem inappropriate or harmful to our community.
Single Account Policy
Each individual should maintain only one account unless specifically authorized otherwise. Multiple accounts may be subject to consolidation or suspension.
Service Availability and Modifications
Service Uptime
While we strive to maintain continuous availability of our services, we cannot guarantee uninterrupted access. Our website and services may be temporarily unavailable due to maintenance, updates, or technical issues beyond our control.
Scheduled Maintenance
We may perform scheduled maintenance that temporarily affects service availability. When possible, we will provide advance notice of planned maintenance activities.
Service Modifications
We reserve the right to modify, update, or discontinue any features or aspects of our services at any time. We may make changes to improve user experience, comply with legal requirements, or address technical needs.
Geographic Restrictions
Certain services may not be available in all geographic locations. We reserve the right to restrict access to our services based on location or other factors as needed.
Intellectual Property Rights
Our Content Ownership
All content on our website and in our training programs, including text, graphics, logos, images, videos, and software, is owned by or licensed to Closera and is protected by intellectual property laws. This includes:
- Training materials, course content, and educational resources
- Website design, layout, and user interface elements
- Trademarks, service marks, and branding materials
- Methodologies, frameworks, and proprietary processes
License Grant
We grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal, non-commercial use in accordance with these terms. This license does not include any rights to reproduce, distribute, or create derivative works from our content.
User-Generated Content
When you submit content to us, such as feedback or testimonials, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our services and marketing materials.
Copyright Notices
All rights not expressly granted to you in these terms are reserved by Closera. Any unauthorized use of our content may violate copyright, trademark, and other laws.
Fees and Payment Terms
Some of our services require payment of fees. When applicable:
- Prices are displayed in Indian Rupees and are subject to change with notice
- Payment is required before accessing paid services or training programs
- Refund policies will be communicated clearly for each specific service or program
- You are responsible for all charges associated with your account
Disclaimers and Limitations
Our services are provided on an as-is and as-available basis. We make no warranties, expressed or implied, regarding:
- The accuracy, completeness, or reliability of our content
- Specific outcomes or results from using our training programs
- The continuous, uninterrupted, or error-free operation of our services
- The security of data transmitted through our website
Professional development outcomes depend on individual effort, circumstances, and application of learned concepts. We cannot guarantee specific career results or sales performance improvements.
Limitation of Liability
To the maximum extent permitted by law, Closera and its instructors, employees, and affiliates shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages resulting from your use or inability to use our services
- Any damages arising from third-party content or actions
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
We will make reasonable efforts to resolve disputes informally before pursuing formal legal proceedings.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will update the effective date at the top of this document.
Your continued use of our services after changes are posted constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.
If you do not agree with any changes, please discontinue use of our services.
Severability
If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Questions About These Terms
If you have questions about these Terms of Service or need clarification on any provisions, please contact us. We're here to help you understand your rights and our commitments.
Contact Us