Privacy Policy
Effective Date: November 28, 2025
Our Commitment to Your Privacy
At Closera, we understand that privacy matters. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and services.
We believe in transparency and want you to feel confident about how your information is managed. This policy will help you understand your rights and our responsibilities regarding your personal data.
Information We Collect
Information You Provide Directly
When you interact with our website or services, you may choose to provide us with certain information, including:
- Contact information such as your name and email address when you fill out forms
- Messages and inquiries you send through our contact forms
- Professional information and preferences you share when inquiring about our training programs
- Feedback, testimonials, or other content you submit
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies:
- Device information including browser type, operating system, and device identifiers
- Usage data such as pages visited, time spent on pages, and navigation patterns
- IP address and general location information
- Referral sources and how you found our website
Legal Basis for Data Processing
We process your personal information based on:
- Your consent when you provide information voluntarily
- Our legitimate business interests in providing and improving our services
- Contractual necessity when we need information to provide services you've requested
- Legal obligations when required by applicable laws
How We Use Your Information
We use the information we collect for purposes including:
Service Delivery and Communication
Responding to your inquiries, providing information about our training programs, and communicating with you about services you've expressed interest in.
Website Improvement
Analyzing how visitors use our website to improve functionality, content, and user experience. This helps us create more valuable resources for professionals seeking sales training.
Marketing and Outreach
With your consent, sending you information about our programs, updates, and content that may be relevant to your professional development goals.
Analytics and Research
Understanding visitor behavior patterns and preferences to develop better training content and resources that serve our community's needs.
Security and Fraud Prevention
Protecting our website, systems, and community from security threats, unauthorized access, and fraudulent activities.
Information Sharing and Disclosure
We value your trust and are selective about how we share information. We may share your personal information in these circumstances:
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Service Providers: We work with trusted third-party service providers who help us operate our website and deliver our services. These providers are contractually obligated to protect your information and use it only for specified purposes.
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Analytics Partners: We use analytics services to understand website usage. These services may collect and process data according to their own privacy policies.
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Legal Requirements: We may disclose information when required by law, legal process, or to protect the rights, property, or safety of Closera, our users, or others.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties for their marketing purposes.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal information, including:
Data Encryption
Sensitive information transmitted through our website is protected using secure encryption protocols.
Secure Storage
Personal data is stored on secure servers with restricted access and regular security monitoring.
Access Controls
Only authorized personnel have access to personal information, and access is limited to what's necessary for their roles.
Regular Audits
We regularly review and update our security practices to address new threats and maintain protection standards.
While we implement strong security measures, please note that no method of transmission over the internet is completely secure. We strive to protect your information but cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal and regulatory obligations
- Resolve disputes and enforce our agreements
- Maintain accurate business records
When information is no longer needed, we delete it securely or anonymize it so it can no longer be associated with you.
Your Rights and Choices
You have important rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal information in certain circumstances.
Right to Data Portability
You can request a copy of your data in a commonly used, machine-readable format.
Right to Object
You can object to certain types of processing of your personal information.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw that consent at any time.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our services are designed for professionals and adults. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.
If you believe we have collected information from a child, please contact us immediately so we can address this matter.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the effective date at the top of this policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your personal information, please contact us. We're committed to addressing your privacy concerns promptly and transparently.
Contact Us