Terms and Conditions

Legal Agreement and Binding Nature

These Terms and Conditions constitute a legally binding agreement between you and Closera. By accessing our website, enrolling in our programs, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these Terms and Conditions, you should not use our services. These terms supplement and work in conjunction with our Terms of Service and Privacy Policy.

Please read these terms carefully and contact us if you have any questions before using our services.

User Obligations and Responsibilities

1. Legal Compliance

You agree to use our services in compliance with all applicable laws, regulations, and legal requirements. This includes:

Adhering to local, state, and national laws in your jurisdiction
Respecting intellectual property rights and copyright laws
Following data protection and privacy regulations
Complying with consumer protection regulations

2. Conduct Requirements

You must maintain professional and respectful conduct when using our services. You agree to:

Treat other participants, instructors, and staff with respect and courtesy
Refrain from harassment, discrimination, or inappropriate behavior
Avoid disruptive or distracting behavior during training sessions
Maintain confidentiality of other participants' personal information

3. Content Guidelines and Restrictions

When interacting with our services or submitting content, you must not:

Post false, misleading, or defamatory information
Share content that infringes on intellectual property rights
Upload harmful, offensive, or inappropriate material
Distribute spam, advertising, or promotional material without authorization
Engage in commercial activities without our prior written consent

4. Age Restrictions and Requirements

Our services are intended for adults aged 18 years or older. By using our services, you confirm that you meet this age requirement. If you are under 18, you must have explicit parental or guardian consent and supervision.

Privacy and Data Protection Obligations

Your Privacy Responsibilities

You are responsible for protecting your own privacy and the privacy of others. You agree to handle any personal information you encounter through our services in accordance with applicable privacy laws and ethical standards.

Consent for Data Processing

By using our services, you consent to the collection, processing, and use of your personal information as described in our Privacy Policy. You have the right to withdraw this consent at any time by contacting us.

Third-Party Interactions

When you interact with third parties through our services, you understand that their own privacy policies and terms may apply. We are not responsible for third-party privacy practices.

Indemnification

You agree to indemnify, defend, and hold harmless Closera, its officers, directors, employees, instructors, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

Your violation of these Terms and Conditions
Your use or misuse of our services
Your breach of any law or regulation
Your infringement of any third-party rights
Any content you submit or share through our services

Disclaimers and Warranties

No Warranties

We provide our services on an as-is and as-available basis. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
Warranties regarding the accuracy, reliability, or completeness of content
Warranties that services will be uninterrupted, secure, or error-free
Warranties regarding specific results or outcomes from our training

Disclaimer of Guaranteed Results

Professional development and sales performance improvement depend on numerous factors including individual effort, market conditions, existing skills, and personal application of learned concepts. We cannot and do not guarantee specific career outcomes, sales results, or income levels. Any testimonials or success stories represent individual experiences and should not be considered typical results.

Limitation of Liability

To the maximum extent permitted by applicable law, Closera and its affiliates, officers, directors, employees, and instructors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

Loss of profits, revenue, business opportunities, or anticipated savings
Loss of data, goodwill, or reputation
Costs of procurement of substitute services
Damages arising from business interruption or inability to use services
Personal injury or emotional distress

This limitation applies regardless of the legal theory upon which the claim is based, whether contract, tort, negligence, strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these terms if such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters, epidemics, pandemics, or public health emergencies
War, terrorism, civil unrest, or government actions
Internet outages, telecommunications failures, or utility disruptions
Acts of God or other events beyond our reasonable control

Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Jurisdiction

You agree that any legal action or proceeding arising from these terms or your use of our services shall be brought exclusively in the courts located in Hyderabad, Telangana, India. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

Dispute Resolution Process

Before initiating any formal legal proceedings, we encourage you to contact us directly to resolve disputes informally. We are committed to working with you in good faith to find mutually acceptable solutions.

Class Action Waiver

You agree to bring claims against us only in your individual capacity and not as part of any class or representative action. We both waive any right to a jury trial.

Severability and Waiver

Severability Clause

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable. If modification is not possible, the provision shall be severed, and the remaining provisions shall continue in full force and effect.

No Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Closera.

Modifications to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. When we make material changes, we will update the effective date at the top of this page and may notify you through our website or by email.

Your continued use of our services after such modifications constitutes your acceptance of the updated terms. If you do not agree with the modified terms, you must discontinue using our services.

We encourage you to review these Terms and Conditions periodically to stay informed of any changes.

Questions or Concerns

If you have questions about these Terms and Conditions, need clarification on any provisions, or have concerns about your obligations, please contact us. We are committed to helping you understand these terms and addressing any issues that may arise.

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